Delivery Information
Ordering for a Specific Date or Event
When ordering for a special day, whether it's for a birthday, concert or holiday. Please ensure that you leave plenty of time for us to get the goods to you. We ask that you allow a full 5 working days for us to ship your order and then add on the maximum shipping time to your destination to give your order the best chance of reaching you in time - refer to grid further down this page for information on shipping times.
Delivery Pricing
We offer free standard delivery within the UK.
When Will Your Order Leave?
As each order is customised/made exactly to your needs, it will typically take 3-5 business days for it to be dispatched from our warehouse, but at busy times this can be longer.
Shipping Methods
UK Delivery
Delivery in no more than 2-4 working days from date of dispatch. Scanned throughout delivery - track your parcel’s progress online.
European Union Delivery
A duty paid service is available for countries that are European Union Member States - you will not be charged duty or VAT at the door to receive your goods. This is a **signed-for service using your local service provider or a direct service.
USA, Canada and ROW Delivery
Delivered using a **signed-for service.
Delivery Times
When your order is dispatched you will receive a confirmation email. Depending on which delivery service you have selected, your order will arrive as follows:
TRACKED DELIVERY
UK
2 - 4 business days
Delivery prices from £4.50
ROW
14 - 21 business days
Delivery prices from £15.02
EXPRESS DELIVERY
UK
1 - 2 business days
Delivery prices from £9.99
Non-Delivery
Non-delivery occurs when the goods do not arrive at the address you gave us, or you claim that the goods are not in your possession despite a confirmation of successful delivery from the delivery partner.
EU Orders & Deliveries Information
All of our European orders are shipped from the UK and in response to the new European Union IOSS regulations, we have had to increase delivery prices for EU customers. This is to guarantee that your delivery arrives without delays and without any additional charges by local tax authorities.
For customers from European Union Member States, please rest assured that the price you pay at checkout includes all taxes and customs charges - there are no hidden extras upon receiving your order.
Additional Tax Information
IMPORTANT: Some countries will incur additional import/customs duties unless we expressly state herein that delivery is Duty Paid - Print Clever is not responsible for any additional charges.
Please be aware that in some cases of disputed delivery, as detailed in our terms of service, we may have to undertake a full investigation with the delivery partner before processing any refund or replacement.
If orders have not been received within 14 days of expected arrival, please click here to email customer support.